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Research Publications

Auto Insurance Affordability: Cost Drivers in Louisiana
The report combines information from IRC closed-claim research and other sources and is part of IRC’s ongoing research into the factors driving the affordability of auto insurance.
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Autonomous Vehicles and Transportation Network Companies: Public Attitudes and Opinions Insurance
This survey report explores the opinions about autonomous vehicles and transportation network companies.
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Third-Party Bad Faith in Florida's Automobile Insurance System, 2018 Update
A report updating findings on the impact of Florida’s third-party bad-faith legal environment on BI liability auto insurance claim trends.
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Digitizing the Auto Insurance Customer Relationship
This survey report explores the degree to which auto insurance customers interact with their insurer using digital methods and their preferences for using digital methods in the future.
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Smart Home Technology: Many Express Interest, But Cost and Privacy Concerns Slow Adoption
Smart Home Technology: Many Express Interest, but Cost and Privacy Concerns Slow Adoption, This study finds that nearly half of all homeowners and renters countrywide would consider allowing their insurance company to receive information about the status of their home through a smart home device or system. The study also identified attitudes and concerns that discourage some from participating in programs involving insurers.
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Public Understanding of Hurricane Deductibles: Need for Consumer Education Persists
This report examines public understanding of the nature and effects of hurricane deductibles and other special deductibles applicable to storm-related homeowners insurance claims. The study is based on a survey of privately-insured homeowners in five coastal states.
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Third-Party Bad Faith in Florida’s Automobile Insurance System
Bad-faith lawsuits targeting automobile insurers in Florida impose a heavy burden on the state’s auto insurance system and auto insurance consumers. This report examines the effect that potential bad-faith settlements have on underlying claiming behavior in Florida. Estimates of additional claim costs attributable to the bad-faith legal environment are included.
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Expert Views of Auto Insurance Rate Regulation
This report surveys academic experts in risk and insurance on the effectiveness of prior approval and market-oriented rate regulatory policies in automobile insurance. The results show that a vast majority believe the prior-approval regulation of auto insurance rates is unnecessary and does not benefit consumers.
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The Long-Term Effects of Rate Regulatory Reforms in Automobile Insurance Markets
This study provides evidence of the positive impact of relaxing stringent rate regulations in the automobile insurance markets of South Carolina (reformed in 1999), New Jersey (reformed in 2003), and Massachusetts (reformed in 2008). Estimates show that rate reforms have led to a number of positive developments in these markets without leading to increases in insurance prices or reductions in insurance availability. Overall, the regulatory reforms in these states have improved the performance of the insurance market for both consumers and insurers.
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The Impact of First-Party Bad-Faith Legislation on Key Insurance Claim Trends in Washington State
According to a new study from the Insurance Research Council (IRC), evidence suggests that legislation adopted by the Washington State Legislature in 2007 and approved in a statewide voter referendum may have caused an increase in homeowners insurance claim costs in the state. It is estimated that claim costs were as much as $190 million greater than they otherwise would have been in the two-year period following the law’s enactment. The Insurance Fair Conduct Act, commonly referred to as R-67, eased restrictions for aggrieved insurance claimants filing lawsuits alleging bad faith against their own insurance companies, and authorized the payment of virtually unlimited punitive damages to bad-faith claimants, in addition to the payment of actual damages, attorneys’ fees, and court costs.
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