Research Publications
Public Attitude Monitor 1999: Issue 1
This first issues of PAM 1999 examines public attitudes toward coping with the property damage caused by natural disasters. The survey found that 60 percent of Americans believe that a major natural disaster might occur in their area sometime in the next ten years. In spite of that belief, few homeowners have purchased the supplemental insurance needed to protect them from the potentially large financial losses associated with natural disasters.
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Public Attitude Monitor 1998
The topics in the Public Attitude Monitor (PAM) 1998 report are covered in two issues. The first issue examines public perceptions of profitability of personal auto and homeowners lines of insurance. The regulation of insurance and choice in auto insurance are the two main topics covered in the second issue of PAM '98.
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Public Attitude Monitor 1998, Insurer Profitability
The topics in the Public Attitude Monitor (PAM) 1998 report are covered in two issues. The first issue examines public perceptions of profitability of personal auto and homeowners lines of insurance. The regulation of insurance and choice in auto insurance are the two main topics covered in the second issue of PAM '98.
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Public Attitude Monitor 1997, Drinking and Driving, Speeding
The Public Attitude Monitor (PAM) 1997 is based on four surveys covering the following topics: domestic violence, air bags, credit history, cell phones, truckers, aggressive driving, no-fault insurance, no-pay no play concept, fraud, speeding, and drinking and driving. The PAM 97 report will be issued in a series of releases, each covering single or related topics.
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Fighting Fraud in the Insurance Industry, Second Edition
This report documents the various aspects of insurer efforts to fight fraud in the property-casualty insurance industry, including: the methods used to recognize and handle fraud, the use of SIUs, public education efforts, and fraud control spending. The study also updates information relating to companies' expanding anti-fraud efforts in conjunction with national and state organizations
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Homeowners Loss Patterns in Eight Cities
This study demonstrates the variations in homeowners insurance loss experience across and within eight major U.S. cities and the communities within five miles of the cities' boundaries. The eight urban areas included in the study are Chicago, Detroit, Los Angeles, Milwaukee, New York City, New Orleans, Philadelphia, and St. Louis. The report provides detailed information on claim counts and dollar losses by six major causes of loss - fire, lightning and removal; liability and medical; wind and hail; water and freezing; theft; and all other causes of loss.
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Public Attitude Monitor 1996
This survey examines consumer attitudes about cost containment issues including managed medical and auto care, fraud-fighting efforts, no-fault insurance, uninsured drivers, and the "values" insurance provides. The legal issues including attorney involvement in the claims process, personal injury lawsuits, and tort reform are explored in this edition. Highway safety issues such as air bag safety, red light cameras, and motorcycle helmet laws are examined. Consumer attitudes toward natural disaster subsidies also are explored.
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Fairness and Balance in Residential Property Insurance:
A national public attitude survey of over 2,000 current/previous/potential homeowners was conducted by The Tarrance Group. Specific issues examined include availability of homeowners insurance, fairness of pricing and coverage choices, disparate impact, private and government programs for underserved markets, and other challenges in urban insurance markets.
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Fraud and Buildup in Auto Injury Claims: Pushing the Limits of the Auto Insurance System
This study systematically examines fraud and buildup in private passenger auto insurance claims in the United States. The findings are based on approximately 12,000 bodily injury liability claims and 3,000 no-fault personal injury protection claims closed during the Spring and Summer of 1992 in Arizona, California, Connecticut, Illinois, Michigan, Missouri, New York, South Carolina and Texas.
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Trends in Auto Injury Claims - Part Two: Analysis of Claim Costs, 1996 Edition
Auto injury claims are increasing sharply in many states, despite a drop in the number of property damage accidents. Part One of this report explores this continuing trend, showing variations over time, among states, and among territories. Part Two documents the total cost of injuries paid by auto insurance and examines the cost of injuries relative to property damage liability by state. Available appendices include claim frequency, claim severity and average loss cost data for each state from 1980-1995, and provide comparative data on every territory in the U.S. for a more limited period of time.
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